Shipping policy

Shipping Policy

We know how excited you are to get your WOLFPACK packed and ready for your next adventure—and we don’t take that lightly. Every order is handled with care to make sure it arrives ready to roll.

Order Processing

All orders are processed in the order they are received. If your item is in stock, it will typically ship within a few business days.

For preorder items, shipping timelines will be clearly communicated at the time of purchase. We do our best to keep you updated every step of the way as your bag makes its way to you.

Shipping & Delivery

Once your order ships, you’ll receive a confirmation email with tracking details so you can follow it right to your doorstep.

Delivery times vary based on your location and selected shipping method, but most orders arrive within 3–7 business days after shipping.

A Note on Travel

WOLFPACK is designed to go wherever your family goes. It can be checked for air travel, though airline baggage fees and policies will vary depending on the carrier.

Address Changes

If you need to update your shipping address, please reach out as soon as possible. Once an order has shipped, we’re unable to make changes.

Lost or Delayed Packages

Once your order is in the hands of the carrier, it’s on its way—but occasionally delays can happen. If your package seems lost or significantly delayed, reach out and we’ll help you track it down.

International Shipping

For international orders, additional duties, taxes, or fees may apply upon delivery. These are determined by your local customs office and are the responsibility of the customer.

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If you ever have questions about your order, don’t hesitate to reach out. We’re here to help—and we’re so grateful to be part of your family’s adventures.